Elsie’s River Florist

We all love parties, whether it be a fancy wedding party or some casual get-together in Elsie’s River . If you are throwing a party in a restaurant, then you need not worry about the catering. However, if you plan to arrange a party at your house, you can well imagine how difficult it could be to cook food for 20 to 30 guests. In such a case, it is advisable that one hire a good catering service to do the job.

Contortionist

 

Meeting the objective needs and subjective wants of customers to drive sales is the basis of most businesses. It is how they build business relationships, remain profitable, and how they expand into new territories. While the process of meeting those needs and wants may be different for each client or project, your goal is to lead your team in satisfying customer goals and expectations so your company will receive future work. Needs can be very similar between customers, while wants can vary enormously based on the different perceptions and diverse experiences of your client base

TALK WITH CUSTOMERS

In order to meet your customers' expectations, your team must first understand what those expectations are. Ways to determine this include:

¥ Meeting with customers

¥ Asking open creative questions about what is required

¥ Using a 'content mirror' to ensure understanding and show you are listening and interested

¥ Taking copious notes for future reference!

¥ Holding a team meeting afterward to compare notes and pinpoint exact needs and wants

¥ Returning to the customer if needed for clarification before beginning a project

Even though many clients know what they require, some simply do not. And some may have an idea of what they want without that necessarily corresponding with what they need. It will be up to your team to draw the needs and wants out of them in order to devise a plan and goals.

When talking with customers, you should ask questions about their business, what they feel are its strengths and what its weaknesses are. If working in sales, finding out what a client is lacking in their business can help you find the correct solution Ð which then can lead to a sale.

STEPS TO MEET THESE NEEDS AND WANTS

Once you have established the expectations of your customer, then your work really begins. Whether you are working with a team on a project or you are trying to sell products or services, the steps you take should include:

¥ Brainstorming possible solutions to issues presented by the customer

¥ Outlining project goals and assigning tasks

¥ Determining the correct product that will meet the needs and wants of customers

¥ Presenting solutions to the customer

When taking these steps, you may want to consult with the customer to make sure you are on the right track. Since customers may at any time become worried, frustrated, angry, or anxious about the process, it is your job to let customers know that they are a priority and that you are trying your best to meet their requirements. Keeping customers informed will be an important ingredient of success.

CUSTOMER FOLLOW-UP

After delivering a product / service or presenting a process to your customer, you should follow-up to see if their expectations have been met. This is not only good business practice, it also lets customers know that you care about their business and that you want them to succeed, even beyond the sale.

If they are not satisfied, then you should show ownership and follow company procedures in trying to fix any issues they may still have.

How to Become an Event Planner

Food

Cape Town Wedding Coordinator

Elsie’s River Music Video Production

We all love parties, whether it be a fancy wedding party or some casual get-together in Elsie’s River . If you are throwing a party in a restaurant, then you need not worry about the catering. However, if you plan to arrange a party at your house, you can well imagine how difficult it could be to cook food for 20 to 30 guests. In such a case, it is advisable that one hire a good catering service to do the job.

Food

 

An outdoor event may be a scary thing for caterers. It requires experience and needs a detailed plan for you to be able to execute it perfectly. Here are some of the important things that caterers should consider if they are already booked for an outdoor event:

  1. Budget. The first important thing to know is the allotted budget of your client. You and your client must establish a realistic budget, so you can provide a food menu that will be sufficient to the number of guests, and let them taste a flavourful food on their table. You have to explain to them the limitations of their budget and what to expect during the outdoor event.
  2. Location. Know the location of the event. This will determine if you can provide an on-sit-down, live station catering, or a buffet type of catering. Knowing the location is important for you to prepare your needed food and equipment ahead of time. It is essential because you need to know how far this location will be to prevent food spoilage and hassle to travel.
  3. Catering Equipment. Make sure to bring sufficient plates, serving dishes, and glassware. This will help you save time and prevent the hassle. As a caterer, it is important to know the available catering equipment in the location of the event. Check if you still need to bring your own fridge or if the event place can let you use their own. If you need to bring your own gas and electric equipment, and other needed catering equipment, it is advisable to contact and hire a one-off event supplier.
  4. Food Safety. Expect that you need to secure the food safety twice the needed security in indoor. This kind of event requires you to be more particular to the right temperatures of your food. Make sure you have enough fridge to keep the cold food and enough ventilation for outside cooking.
  5. Time Plan. It is advisable to create your time plan to manage your schedule properly. This will provide you with a list of things that you need to prepare ahead of time. A time plan is a useful tool for you to make things in order. Write everything you need to accomplish and cross them out when you already completed them. A realistic and detailed plan will lessen your stress and help you manage catering easier.
  6. Staff. Getting the right staff for an outdoor event catering is another thing to prepare. If you think that you have enough full-time staff for your catering, then hire some extra staff. But, make sure that these additional people and staff are trained to do things efficiently. You can make a good impression to your client by showing that you are all professionals in this business.
Hosting an event is challenging since you need to consider a lot of things. But, with these tips, it can be easier.

The Catering Service That Suits Whatever Corporate Event

Drive

Cape Town Wedding Coordinator