We all love parties, whether it be a fancy wedding party or some casual get-together in . If you are throwing a party in a restaurant, then you need not worry about the catering. However, if you plan to arrange a party at your house, you can well imagine how difficult it could be to cook food for 20 to 30 guests. In such a case, it is advisable that one hire a good catering service to do the job.

Pastry Chef Services

 

Meeting the objective needs and subjective wants of customers to drive sales is the basis of most businesses. It is how they build business relationships, remain profitable, and how they expand into new territories. While the process of meeting those needs and wants may be different for each client or project, your goal is to lead your team in satisfying customer goals and expectations so your company will receive future work. Needs can be very similar between customers, while wants can vary enormously based on the different perceptions and diverse experiences of your client base

TALK WITH CUSTOMERS

In order to meet your customers' expectations, your team must first understand what those expectations are. Ways to determine this include:

¥ Meeting with customers

¥ Asking open creative questions about what is required

¥ Using a 'content mirror' to ensure understanding and show you are listening and interested

¥ Taking copious notes for future reference!

¥ Holding a team meeting afterward to compare notes and pinpoint exact needs and wants

¥ Returning to the customer if needed for clarification before beginning a project

Even though many clients know what they require, some simply do not. And some may have an idea of what they want without that necessarily corresponding with what they need. It will be up to your team to draw the needs and wants out of them in order to devise a plan and goals.

When talking with customers, you should ask questions about their business, what they feel are its strengths and what its weaknesses are. If working in sales, finding out what a client is lacking in their business can help you find the correct solution Ð which then can lead to a sale.

STEPS TO MEET THESE NEEDS AND WANTS

Once you have established the expectations of your customer, then your work really begins. Whether you are working with a team on a project or you are trying to sell products or services, the steps you take should include:

¥ Brainstorming possible solutions to issues presented by the customer

¥ Outlining project goals and assigning tasks

¥ Determining the correct product that will meet the needs and wants of customers

¥ Presenting solutions to the customer

When taking these steps, you may want to consult with the customer to make sure you are on the right track. Since customers may at any time become worried, frustrated, angry, or anxious about the process, it is your job to let customers know that they are a priority and that you are trying your best to meet their requirements. Keeping customers informed will be an important ingredient of success.

CUSTOMER FOLLOW-UP

After delivering a product / service or presenting a process to your customer, you should follow-up to see if their expectations have been met. This is not only good business practice, it also lets customers know that you care about their business and that you want them to succeed, even beyond the sale.

If they are not satisfied, then you should show ownership and follow company procedures in trying to fix any issues they may still have.

The Importance of an Event Planner

Specialty Acts

Cape Town Wedding Coordinator

We all love parties, whether it be a fancy wedding party or some casual get-together in . If you are throwing a party in a restaurant, then you need not worry about the catering. However, if you plan to arrange a party at your house, you can well imagine how difficult it could be to cook food for 20 to 30 guests. In such a case, it is advisable that one hire a good catering service to do the job.

Costumed Character Entertainment

 

Research is important whenever you are planning to invest on your events. Mainly for corporate event planning, as an event planner, you need to know which products and services your client would like to promote through his events.

So, even before you start planning for your corporate event, find out the answers to the following questions:

  1. How does your client enterprise promote their product?
  2. How does the enterprise wish to enhance their brand image
  3. What is the market value of the corporate and its products?
  4. Who buys their product?
  5. What are the selling points of their products?
  6. How they are ahead of behind of their competitors?

These questions may not be directly connected to your event planning for the corporate client, but the answers to these questions are going to help you tremendously. When and how?

Well, all event planners know that only planning a great event is not enough until you ensure good marketing and promotion for the event. These answers will help you immensely when you will start promoting your event.

When you use online marketing tools such as Email Marketing, Facebook and Twitter, your online event website, word of mouth and so on, start analyzing your research findings following SWOT Analysis method.

S for strengths, W for weaknesses, O for opportunities and T means threats. Now you categorically arrange your findings under suitable headings: Strengths, Weaknesses, Opportunities, and Threats.

Following this method, you can find out what aspects of your client and their product can be promoted to get a favorable impact on your prospective attendees.

The same analysis can be followed to find out what are the areas you need to focus more on while planning an event.

Collect brownies on the Strengths of your Event Management Organization:

Examples:

  • You have an experienced team with high motivation level
  • You use an online event management solution
  • You streamline your administrative workload
  • You have effective event promotion tools

Areas of Weaknesses you need to overcome or manage:

Examples:

  • Lack of funds
  • Inexperienced event team
  • Lack of media and corporate contacts etc.
  • Manual data entry

Factors allowing more Opportunities:

Examples:

  • Less competition
  • Support from the local authorities,
  • Modern infrastructure

Mark your Threats in Red:

Examples:

  • Strong competition
  • Bad weather
  • Backdated infrastructure

After the SWOT analysis, all highly practical information you needed to know before you plan an event will be just in front of you. Now with the results of your analysis, you develop a strategy to maximize the prospective of your strength points and opportunities. And on the other hand you make sure that you reduce the negative impact of the weaknesses and threats. When you have enough time, take a step forward and find out a way to overcome your weaknesses. Start using cloud based event management solutions which are an amazing way to streamline administrative workload, ensure attendee satisfaction, and the success of all your events.

All Zakopane Hotels Are Perfectly Situated For Any Vacation

Drive

Cape Town Wedding Coordinator

We all love parties, whether it be a fancy wedding party or some casual get-together in . If you are throwing a party in a restaurant, then you need not worry about the catering. However, if you plan to arrange a party at your house, you can well imagine how difficult it could be to cook food for 20 to 30 guests. In such a case, it is advisable that one hire a good catering service to do the job.

Drive

 

Corporate event management involves managing various corporate events that can be a special media event, an internal event or event open to the public such as a fundraising gala. They are usually managed by a professional planner whose specialty is corporate events. An experienced event planner has the expertise to research and plan a successful event from start to finish.

Some of the common examples of corporate events are launching a product, road show, galas and media event with corporate sponsorship. The events are managed according to their respective nature, keeping in mind the aim of the event, the audience to be reached and the content of the message to be transferred.

Launching a new consumer product is a good example of what a planner does to manage this type of corporate event. Launching a product involves consumer conviction as an ultimate goal. The customer has to be convinced to buy the product by using innovative ideas. A corporate event manager might set up a convention to launch the product. This would involve planning all pre-convention meetings, working with graphic artists, writers and printers for all printed materials, choosing a location for the convention, selecting food and entertainment, etc.

The basic requirement for managing a corporate event is a step-by-step disciplined to see through various tasks from start to finish. There are many corporate event management companies offering professional services. They will work with the company contact one-on-one to make sure all of the needs and wishes of the company are met when putting together an event.

Catering Events

Event Waitrons

Cape Town Wedding Coordinator

Magician

We all love parties, whether it be a fancy wedding party or some casual get-together in . If you are throwing a party in a restaurant, then you need not worry about the catering. However, if you plan to arrange a party at your house, you can well imagine how difficult it could be to cook food for 20 to 30 guests. In such a case, it is advisable that one hire a good catering service to do the job.

Portrait Artistry

 

Phone Skills That Book More Events

I got this question from a new marketing client of mine who founded of a new catering and event company after years of working for someone else.


I'm finally getting leads from the website! This week I got more job inquiries than I ever did before. Now my problem is selling them once they call me. How do you handle an incoming call from a prospective client who is thinking about hiring you? Thanks, L.T.   Here are a few tips I passed on to L.T. He reported back that he's much more relaxed and so far he's booked a $9,000 job using these ideas. I hope you have the same luck!

First and foremost you want to build rapport quickly. You want the caller to get a good feeling about you and your business. No, this isn't about "brown-nosing" or "sucking up" or "schmoozing." It's about attitude.

Some thoughts to consider before you pick up that phone ....

Attitude of Gratitude. Be happy that somebody is giving you the opportunity to serve them in a way that allows you to use your gifts and talents and make a profit. Don't act grateful ... BE grateful.

Attitude of Service. Be ready to help the caller in whatever way you can - even if that means sending the caller to your competition.

Attitude of Enthusiasm. When I coached L.T. we recorded some of his phone conversations (you can record your side of the call without getting permission) and he was shocked. He was trying to sound like a "business professional." He sounded as enthusiastic as a Department of Motor Vehicles employee on a Friday afternoon.

Unless you only cater at funerals and bankruptcy hearings most customers are enthusiastic about the event they're planning. They want to deal with a relaxed, confident and happy event professional.

The Most Important Person in the World.

Dale Carnegie taught us to "Make other people feel important - and do it sincerely." How do you do that? Ask questions that you really want the answers to and listen carefully to the answers. When was the last time you spoke to someone who really cared about your opinion? Didn't that make you feel great? Really try to understand what the client is saying - so few people do.

Care. Don't ask about a client's fishing trophy if you really don't care. That's cheap, insincere and transparent. My style of selling is strictly business - I don't talk about sports, the weather or how nice your tie is. When I meet you as a prospective client I always get right down to business - not my business - your business.

Prepare. I go into every meeting prepared - I don't ask questions that a professional should already know. If I'm trying to get a trade show account I know everything I can about the industry, the company, competition and their latest products. If I'm pursuing a sales incentive meeting I know the names and territories of the Sales Managers, the size of the sales force and the demographics of the attendees before I approach the buyer. Knowing what you're talking about goes much further than unctuous glad-handing.

How do you prepare for an unexpected telephone inquiry? Stop winging it!

Intake Form. Type up an intake form to capture all the information you'll need ... and include questions that your competition isn't asking.

High Value Questions. Make a list of smart questions that increase your understanding and improve your professional image. List questions that make the client say, "Wow, I'm so glad you asked me that - I didn't think of that!"

Major Sales Tip! Always ask the caller if they've ever hired or experienced a service like yours before. Then ask, "What did you like about it?" and "What didn't you like about it." Get the answers to these two questions and your callers will have told you exactly how to sell to them.

When L.T. asked a client what she didn't like about a previous caterer, the client said she didn't like the servers - they didn't look professional. L.T. emailed over photos and testimonials about of his wait staff . He got the job!

Objections. Start keeping track of all the objections you get on the phone ... and then prepare a presentation that preempts them. The best way to handle an objection is to structure your presentation so that they never become an issue - but be careful about preventing clients from voicing their legitimate concerns.

L.T. thought that by saying to callers, "Our prices aren't cheap - because we don't do cheap work and our clients only want the best," eliminated the price objection. It didn't - it made the caller feel too embarrassed from sharing price concerns - and made L.T. sound like a jerk!

Sales Script. No, you never want to read a sales script to a caller and end up sounding like a phony telemarketer ... but you do want to make sure you give the caller a great sounding presentation.

Here's how to write a great telephone sales script: Don't write it - speak it.

Record and transcribe yourself talking to clients. Listen to your recording with a colleague or coach and pick out the parts you feel do a great job selling your services. Transcribe those phrases - exactly as you spoke them - and create your "pitch." It will sound like you - but your best you!

How to Become an Event Planner

Sommelier Service

Cape Town Wedding Coordinator

We all love parties, whether it be a fancy wedding party or some casual get-together in . If you are throwing a party in a restaurant, then you need not worry about the catering. However, if you plan to arrange a party at your house, you can well imagine how difficult it could be to cook food for 20 to 30 guests. In such a case, it is advisable that one hire a good catering service to do the job.

Human Statue Entertainment

 

Event management companies will design and manage events, projects and programmes, whilst being strategic and creative in their thinking. They should have a dedicated team that can create, with you, all elements of your exclusive/bespoke event, programme or project.

Is it more expensive to use an event management company?

No, it is actually more cost-effective to use an event management company. Event Management companies will have cheaper rates and good relationships with suppliers and the expertise of organising and managing events can save you a lot of money.

Why can event management companies offer services cheaper than what I can get those services for?

Event management companies use suppliers, entertainment, venues, caterers services frequently and consequently obtain agency or discounted rates which they pass on to their clients. Event management companies buy services in mass, which end up a lot cheaper.

Can an Event Management company save me time?

Yes, an events management company will know exactly where to look for the services you want. If you were to look for these services yourself, it would cost you, which is often not included in budgets. Hidden costs incur in the manner of time, labour, transport, communications, etc

If you choose an Events Management company that don't own their own kit, you will benefit vastly because they will look around for the best equipment to suit your requirements and budget.

What percentage should I spend on décor and entertainment?

In an ideal situation, your budget should cater for equal amounts for food and beverage and for decor and entertainment. The more elaborate however your spending on decor and entertainment, the greater the impact on your function will have (but please do not under-cater).

Unfortunately, this ideal solution is seldom achievable, as most venues charge steep prices for food and beverage. Therefore it would also be workable if you allocate a minimum of thirty per cent (30%) for decor and entertainment.

How Event Management can bond your team

It is important to choose an Event Management company that has experience of working with top blue chip companies that engage and inspire.

Catering Events

Drive

Cape Town Wedding Coordinator

Wedding Catering

We all love parties, whether it be a fancy wedding party or some casual get-together in . If you are throwing a party in a restaurant, then you need not worry about the catering. However, if you plan to arrange a party at your house, you can well imagine how difficult it could be to cook food for 20 to 30 guests. In such a case, it is advisable that one hire a good catering service to do the job.

Costumed Character Entertainment

 

Anyone who has been assigned to plan a big event knows how much work and stress go into making sure every element comes together on time and as directed. A venue must be found and secured for the correct date. Food must be ordered and delivered or a pick-up must be coordinated. Entertainment must be found and booked. Multi-media concerns have to be taken care of as well. Guests need to be invited. Not to mention all of the thousands of other tiny details that must to come together on time to make an event work. If you're trying to attend to other duties at the same time, it can be maddening. For this reason, many companies find that when it's time to plan an event, it's best to hire a professional event planner to handle the job.

Event planning is a relatively new career field. Although the job itself is not new, many colleges and universities are beginning to offer event planning as a major or field of study. Event planners are trained to handle special events. If you are in inexperienced employee assigned to handle an event, you can spend most of your time just trying to find a good caterer or a good venue. Most professional event planners are invaluable for their contacts and lists of approved caterers, venues, entertainment, décor, etc. Many event planners are also trained to handle budgeting, advertising, and marketing of the event. They are also responsible for the planning of the event as well as on-site coordination on the scheduled day. If planning an event is in your company's future than an event planner will be an important asset.

Event Security Services For You and Your Company

Solo Musician Entertainment

Cape Town Wedding Coordinator

We all love parties, whether it be a fancy wedding party or some casual get-together in . If you are throwing a party in a restaurant, then you need not worry about the catering. However, if you plan to arrange a party at your house, you can well imagine how difficult it could be to cook food for 20 to 30 guests. In such a case, it is advisable that one hire a good catering service to do the job.

Barbecue And Grill Services

 

New York is one of the most important places in the world. Being the Center for world trade and commerce, it draws large number of businessmen, corporate professionals from all over the world. Also New York is a very popular tourist destination with thousands of tourists crossing over its border every year. New York has some of the best hotels, restaurants, shopping malls, theaters and landscapes. It has an electrifying night life and a rich culture & heritage. Corporate events, wedding parties, product launches, fashion shows and social events are a regular in New York.

Event Planning has been a highly popular business in the recent times with many firms offering event planning services throughout New York. In fact one can find an event planning firm in every corner of New York. Planning an event requires detailed work on every aspect of the event in order to make it a success. Negligence on any part and there is every chance that the event may fall flat on its face.

A lot of tension, frustration and time are associated with planning an event. The event planners are the best people who can help you plan your event in the most efficient way and thereby ensure its success. The New York Event Planner offers the services of some of the world's best professional in event planning and management. Though these event planners offer services at a fee, it is worth taking the services of a professional. Everyone can find an event planning professional that suits his budget in New York. Some of the most well known and popular event planning firms in New York include: Bowlmor lanes, EMRG media NYC, Catering Guy.com, Steffan group, Crème de la Crème events and Maven Events.

An event planner professional has to very creative and must have a personality that must connect well with the clients and have a clear picture of the clients specific and personal needs for the event. The biggest constraint of organizing an event is its budget. Many a times, without careful and detailed planning, the budget shoots up beyond the expectations. The event planner professional has connections with the best vendors in New York and hence gets his client the best deal. The event planning professionals are in a much better position to negotiate with the vendors and get discounts.

Event planning professionals will help avoid disasters at the events because they would oversee all the operations of the day until everything is over. In the event of some crisis arising at the event, the event planning professionals are much better prepared to deal with it rather than having the client to deal with the situation.

Planning for an event requires a lot of dedication and time and the event planning professionals would ensure that there is no compromise on any part associated with the successful organizing of the event.

Event Planning - Take Your Event From Good to Great!

MC And Host Services

Cape Town Wedding Coordinator

Corporate Lunch Catering

We all love parties, whether it be a fancy wedding party or some casual get-together in . If you are throwing a party in a restaurant, then you need not worry about the catering. However, if you plan to arrange a party at your house, you can well imagine how difficult it could be to cook food for 20 to 30 guests. In such a case, it is advisable that one hire a good catering service to do the job.

Puppet Show Entertainment

 

Meeting the objective needs and subjective wants of customers to drive sales is the basis of most businesses. It is how they build business relationships, remain profitable, and how they expand into new territories. While the process of meeting those needs and wants may be different for each client or project, your goal is to lead your team in satisfying customer goals and expectations so your company will receive future work. Needs can be very similar between customers, while wants can vary enormously based on the different perceptions and diverse experiences of your client base

TALK WITH CUSTOMERS

In order to meet your customers' expectations, your team must first understand what those expectations are. Ways to determine this include:

¥ Meeting with customers

¥ Asking open creative questions about what is required

¥ Using a 'content mirror' to ensure understanding and show you are listening and interested

¥ Taking copious notes for future reference!

¥ Holding a team meeting afterward to compare notes and pinpoint exact needs and wants

¥ Returning to the customer if needed for clarification before beginning a project

Even though many clients know what they require, some simply do not. And some may have an idea of what they want without that necessarily corresponding with what they need. It will be up to your team to draw the needs and wants out of them in order to devise a plan and goals.

When talking with customers, you should ask questions about their business, what they feel are its strengths and what its weaknesses are. If working in sales, finding out what a client is lacking in their business can help you find the correct solution Ð which then can lead to a sale.

STEPS TO MEET THESE NEEDS AND WANTS

Once you have established the expectations of your customer, then your work really begins. Whether you are working with a team on a project or you are trying to sell products or services, the steps you take should include:

¥ Brainstorming possible solutions to issues presented by the customer

¥ Outlining project goals and assigning tasks

¥ Determining the correct product that will meet the needs and wants of customers

¥ Presenting solutions to the customer

When taking these steps, you may want to consult with the customer to make sure you are on the right track. Since customers may at any time become worried, frustrated, angry, or anxious about the process, it is your job to let customers know that they are a priority and that you are trying your best to meet their requirements. Keeping customers informed will be an important ingredient of success.

CUSTOMER FOLLOW-UP

After delivering a product / service or presenting a process to your customer, you should follow-up to see if their expectations have been met. This is not only good business practice, it also lets customers know that you care about their business and that you want them to succeed, even beyond the sale.

If they are not satisfied, then you should show ownership and follow company procedures in trying to fix any issues they may still have.

Catering Events

Singer

Cape Town Wedding Coordinator

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Event Management

Best Solutions for Functions

Corporate event management involves managing various corporate events that can be a special media event, an internal event or event open to the public such as a fundraising gala. They are usually managed by a professional planner whose specialty is corporate events. An experienced event planner has the expertise to research and plan a successful event from start to finish.

Some of the common examples of corporate events are launching a product, road show, galas and media event with corporate sponsorship. The events are managed according to their respective nature, keeping in mind the aim of the event, the audience to be reached and the content of the message to be transferred.

Pastry Chef Services

This is your first time to attend a corporate or business convention. You are quite amazed at how everything goes so smoothly and efficiently. You just cannot imagine how many people come and go about the place, and yet everything appears to be in order without anything out of place. You notice that there are no people running back and forth to make sure that the guests in this part of the hall are okay while trying to oversee if the group at the other end is having a good time.

One good thing about business and corporate conventions is that these companies and business groups have the resources to plan conventions with hired help. And who are these hired helpers? For sure, they are not people who are also from the same company that is holding that convention. Don't you dare imagine these corporate people trying to plan and prepare for a convention in advance while at the same time trying to run their huge companies and firms!

Convention and event planning services are offered by several companies for those people who are too busy or too wracked up to plan and prepare for a huge event. These services employ a relatively huge amount of manpower so as to guarantee an orderly yet remarkable event, such as a convention or meeting.

Companies offering convention event planning services take care of all the important details entailed by their clients for their events. The responsibility for many things and details are left in their hands: venue, decorations, invitations, publicity, food and drinks, reception, giveaways, souvenirs, music, and a whole lot more. And even during the day of the event itself, these convention event planning service people are in place so as to oversee that everything is working smoothly and as planned.